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Advanced Troubleshooting 45
NOTE: If the partition for PC Restore does not exist on your computer’s hard drive, a message appears
stating that the partition was not found. Click Quit; there is no partition to delete.
4
Click
OK
to remove the PC Restore partition on the hard drive.
5
Click
Yes
when a confirmation message appears.
The PC Restore partition is deleted and the newly available disk space is added to the free space
allocation on the hard drive.
6
Right-click
Local Disk (C)
in Windows Explorer, click
Properties
, and verify that the additional disk
space is available as indicated by the increased value for
Free Space
.
7
Click
Finish
to close the
PC Restore Removal
window.
8
Restart the computer.
Using the Operating System CD
Before You Begin
If you are considering reinstalling the Windows XP operating system to correct a problem with a newly
installed driver, first try using Windows XP Device Driver Rollback. See
Using Windows XP Device Driver
Rollback
If Device Driver Rollback does not resolve the problem, then use
System Restore
to return your
operating system to the operating state it was in before you installed the new device driver. See
Using
Microsoft
Windows XP System Restore
NOTICE: Before performing the installation, back up all data files on your primary hard drive. For conventional
hard drive configurations, the primary hard drive is the first drive detected by the computer.
To reinstall Windows XP, you need the following items:
•Dell™
Operating System
CD
•Dell ResourceCD
NOTE: The ResourceCD contains drivers that were installed during assembly of the computer. Use the ResourceCD
to load any required drivers. Depending on the region from where you ordered your computer, or whether you
requested the CDs, the Drivers and Utilities CD and Operating System CD may not ship with your system.
Reinstalling Windows XP
The reinstallation process can take 1 to 2 hours to complete. After you reinstall the operating system, you
must also reinstall the device drivers, virus protection program, and other software.
NOTICE: The Operating System CD provides options for reinstalling Windows XP. The options can overwrite files
and possibly affect programs installed on your hard drive. Therefore, do not reinstall Windows XP unless a Dell
technical support representative instructs you to do so.
1
Save and close any open files and exit any open programs.
2
Insert the
Operating System
CD. Click
Exit
if the
Install Windows XP
message appears.
3
Restart the computer.