Filter
Top Products
Troubleshooting Your System 119
5
Close the system. See "Closing the System" on page 48.
6
Reconnect the system to the electrical outlet, and turn on the system and attached peripherals.
7
If possible, run the appropriate online diagnostic test.
If the tests fail or the problem persists, continue to the next step.
8
Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
9
Open the system. See "Opening the System" on page 48.
10
If your system has dual processors, remove processor 2, leaving only processor 1 installed. See
"Replacing a Processor" on page 88.
To locate the processors, see Figure 6-2.
If only one processor is installed,
see "Getting Help" on page 131.
11
Close the system. See "Closing the System" on page 48.
12
Reconnect the system to the electrical outlet, and turn on the system and attached peripherals.
13
Run the appropriate online diagnostic test.
If the tests complete successfully, replace processor 2.
See "Getting Help" on page 131.
14
Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
15
Open the system. See "Opening the System" on page 48.
16
Replace processor 1 with processor 2 or with a processor of the same capacity. See "Replacing a
Processor" on page 88.
17
Close the system. See "Closing the System" on page 48.
18
Run the appropriate online diagnostic test.
If the tests complete successfully, replace processor 1.
See "Getting Help" on page 131.