Filter
Top Products
Troubleshooting Your System 99
3
Remove all expansion cards installed in the system. See "Removing an Expansion Card" on page 62.
4
Let the system dry thoroughly for at least 24 hours.
5
Close the system. See "Opening and Closing the System" on page 48.
6
Reconnect the system to the electrical outlet, and turn on the system and attached peripherals.
If the system does not start properly, see "Getting Help" on page 125.
7
If the system starts properly, shut down the system and reinstall all of the expansion cards that you
removed. See "Installing an Expansion Card" on page 61.
8
Run the appropriate online diagnostic test. See "Using Server Administrator Diagnostics" on page 111.
If the tests fail, see "Getting Help" on page 125.
Troubleshooting a Damaged System
Problem
• System was dropped or damaged.
Action
CAUTION: Many repairs may only be done by a certified service technician. You should only perform
troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or
telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your
warranty. Read and follow the safety instructions that came with the product.
1
Open the system. See "Opening and Closing the System" on page 48.
2
Ensure that the following components are properly installed:
• Expansion cards and risers
• Power supplies
• Processor and heatsink
• Memory modules
•Fans
• Drive-carrier connections to the SAS backplane board, if applicable
3
Ensure that all cables are properly connected.
4
Close the system. See "Opening and Closing the System" on page 48.
5
Run the system board tests in the system diagnostics. See "Running the System Diagnostics" on
page 112.
If the tests fail, see "Getting Help" on page 125.