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l Ensure that the processor power cable is securely connected to the system board power connector (POWER2) (see System Board Components).
l Remove and then reinstall all memory modules (see Memory).
l Remove and then reinstall any expansion cards, including graphics cards (see Removing PCI and PCI Express Cards).
Eliminate interference — Some possible causes of interference are:
l Power, keyboard, and mouse extension cables
l Too many devices connected to the same power strip
l Multiple power strips connected to the same electrical outlet
Printer Problems
Check the printer documentation — See the printer documentation for setup and troubleshooting information.
Ensure that the printer is turned on
Check the printer cable connections —
l See the printer documentation for cable connection information.
l Ensure that the printer cables are securely connected to the printer and the computer.
Test the electrical outlet — Ensure that the electrical outlet is working by testing it with another device, such as a lamp.
Verify that the printer is recognized by Windows —
Windows XP:
1. Click Start® Control Panel® Printers and Other Hardware® View installed printers or fax printers.
2. If the printer is listed, right-click the printer icon.
3. Click Properties® Ports. For a parallel printer, ensure that the Print to the following port(s): setting is LPT1 (Printer Port). For a USB printer, ensure
that the Print to the following port(s): setting is USB.
Windows Vista:
1. Click Start ® Control Panel® Hardware and Sound® Printer.
2. If the printer is listed, right-click the printer icon.
3. Click Properties and click Ports.
4. Adjust the settings, as needed.
Reinstall the printer driver —
See the printer documentation for information on reinstalling the printer driver. —
Scanner Problems
Check the scanner documentation — See the scanner documentation for setup and troubleshooting information.
Unlock the scanner — Ensure that your scanner is unlocked (if the scanner has a locking tab or button).
Restart the computer and try the scanner again
Check the cable connections —
l See the scanner documentation for information on cable connections.
l Ensure that the scanner cables are securely connected to the scanner and the computer.
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.
NOTE: If you need technical assistance for your printer, contact the printer's manufacturer.
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.
NOTE: If you need technical assistance for your scanner, contact the scanner's manufacturer.