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Troubleshooting 55
General Problems
Fax Problems
Paper Problems
MAKE SURE YOU TURNED ON BOTH YOUR PRINTER AND YOUR COMPUTER AND THE
USB CABLE IS PROPERLY CONNECTED
ENSURE THE COMPUTER IS CONNECTED TO AN ACTIVE ANALOG PHONE LINE —
Using the fax function requires a phone connection to the fax/modem in your computer.
When using DSL: to fax, make sure you have a DSL filter installed.
Make sure your computer is not connected to the Internet when trying to fax.
WHEN USING AN EXTERNAL MODEM, MAKE SURE IT IS TURNED ON AND IT IS
CORRECTLY CONNECTED TO YOUR COMPUTER
MAKE SURE YOU LOADED THE PAPER CORRECTLY —FOR MORE INFORMATION,
SEE "LOADING PAPER" ON PAGE 18.
USE ONLY PAPER RECOMMENDED FOR YOUR PRINTER —FOR MORE
INFORMATION, SEE "PRINT MEDIA GUIDELINES FOR THE PAPER SUPPORT" ON
PAGE 19.
USE A SMALLER AMOUNT OF PAPER WHEN PRINTING MULTIPLE PAGES —FOR
MORE INFORMATION, SEE "PRINT MEDIA GUIDELINES FOR THE PAPER SUPPORT"
ON PAGE 19.
MAKE SURE THE PAPER IS NOT WRINKLED, TORN OR DAMAGED
MAKE SURE THE PAPER IS AGAINST THE RIGHT SIDE OF THE PAPER SUPPORT AND
THE PAPER GUIDE RESTS AGAINST THE LEFT EDGE OF THE PAPER.