Filter
Top Products
84 Troubleshooting
4
When the tests are completed, if you are running the Dell Diagnostics from the
Drivers and Utilities
CD
,
remove the CD.
5
When the tests are completed, close the test screen to return to the
Main
Menu
screen. To exit the
Dell Diagnostics and restart the computer, close the
Main
Menu
screen.
Dell Support Utility
The Dell Support Utility is installed on your computer and available from the Dell Support icon on the
taskbar or from the Start button. Use this support utility for self-support information, software updates,
and health scans of your computing environment.
Accessing the Dell Support Utility
Access the Dell Support Utility from the Dell Support icon on the taskbar or from the Start menu.
If the Dell Support icon does not appear in your taskbar:
1
Click the
Start
button and point to
All Programs
.
2
Click
Dell Support
and point to
Dell Support Settings
.
3
Ensure that the
Show icon on the taskbar
option is checked.
NOTE: If the Dell Support Utility is not available from the Start menu, go to support.dell.com and download
the software.
The Dell Support Utility is customized for your computing environment.
The Dell Support icon in the taskbar functions differently when you click, double-click, or right-click the
icon.
Configuration Displays your hardware configuration for the selected
device.
The Dell Diagnostics obtains configuration information
for all devices from the system setup program, memory,
and various internal tests, and it displays the information
in the device list in the left pane of the screen. The
device list may not display the names of all the
components installed on your computer or all devices
attached to your computer.
Parameters Allows you to customize the test by changing the test
settings.
Tab Function