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28 Troubleshooting
System Messages
NOTE: If the message you received is not listed in the table, see the documentation
for either the operating system or the program that was running when the message
appeared.
Message Possible Cause Corrective Action
8042 Gate-A20
error
The keyboard
controller failed its test.
If you receive this message
after you make changes in
the system setup program,
enter the system setup
program and restore the
original value(s).
Address Line
Short!
An error in the address
decoding circuitry in
the memory has
occurred.
Reseat the memory
modules (
see the
Service
Manual
on the Dell Support
website at
support.dell.com
).
C: Drive Error
C: Drive Failure
The hard drive is not
working or is not
configured correctly.
Ensure that the hard drive
is installed correctly in the
computer and defined
correctly in the system
setup program (
see the
Service Manual
on the Dell
Support website at
support.dell.com
).
Cache Memory Bad,
Do Not Enable
Cache
The cache memory is
not operating.
See "Contacting Dell" on
page 54 for instructions on
obtaining technical
assistance.
CH-2 Timer Error
An error is occurring on
the timer on the system
board.
See "Contacting Dell" on
page 54 for instructions on
obtaining technical
assistance.
book.book Page 28 Monday, September 22, 2008 1:55 PM