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4 Contents
5 Troubleshooting . . . . . . . . . . . . . . . . . . . . 25
Safety Instructions . . . . . . . . . . . . . . . . . . . . 25
Troubleshooting Tools
. . . . . . . . . . . . . . . . . . 25
Beep Codes
. . . . . . . . . . . . . . . . . . . . . 25
System Messages
. . . . . . . . . . . . . . . . . 28
Dell Diagnostics
. . . . . . . . . . . . . . . . . . 31
When to Use Dell Diagnostics
. . . . . . . . . . . 31
Starting Dell Diagnostics From Your
Hard Drive
. . . . . . . . . . . . . . . . . . . . . 31
Starting Dell Diagnostics From the
Drivers and Utilities Media
. . . . . . . . . . . . . 32
Dell Diagnostics Main Menu
. . . . . . . . . . . . 33
Troubleshooting Software and Hardware
Problems in the Microsoft Windows Vista
®
Operating System
. . . . . . . . . . . . . . . . . . 34
Solving Problems
. . . . . . . . . . . . . . . . . . . . 35
Power Problems
. . . . . . . . . . . . . . . . . . 35
Memory Problems
. . . . . . . . . . . . . . . . . 36
Lockups and Software Problems
. . . . . . . . . . 37
6 Reinstalling Your Operating System . . . . 39
Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . 39
What Is a Driver?
. . . . . . . . . . . . . . . . . . 39
Identifying Drivers
. . . . . . . . . . . . . . . . . 40
Reinstalling Drivers and Utilities
. . . . . . . . . . 40
Using the Drivers and Utilities media
. . . . . . . 41
Restoring Your Operating System
. . . . . . . . . . . . 42
Using Microsoft
Windows
System Restore . . . . 43
Using Dell Factory Image Restore
. . . . . . . . . 44
Using the Operating System Media
. . . . . . . . 45
book.book Page 4 Monday, September 22, 2008 1:55 PM