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30 Troubleshooting
INTR1 Error
INTR2 Error
An interrupt channel
on the system board
failed to POST.
The keyboard or system
board may need to be
replaced.
Invalid Boot
Diskette
The operating system
cannot be located on
drive A or drive C.
Enter the system setup
program (
see the
Service
Manual
on the Dell Support
website at
support.dell.com
) and
confirm that drive A or
drive C is properly
identified.
Keyboard Error
The BIOS has detected
a stuck key.
Ensure that nothing is
resting on the keyboard; if a
key appears to be stuck,
carefully pry it up. If the
problem persists, you may
need to replace the
keyboard.
KB/Interface
Error
An error occurred with
the keyboard
connector.
Ensure that nothing is
resting on the keyboard; if a
key appears to be stuck,
carefully pry it up. If the
problem persists, you may
need to replace the
keyboard.
No ROM Basic
The operating system
cannot be located on
drive A or drive C.
Enter the system setup
program (
see the
Service
Manual
on the Dell Support
website at
support.dell.com
) and
confirm that drive A or
drive C is properly
identified.
Message Possible Cause Corrective Action
book.book Page 30 Monday, September 22, 2008 1:55 PM