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Contents 5
7 Finding Information . . . . . . . . . . . . . . . . . 47
8 Getting Help . . . . . . . . . . . . . . . . . . . . . . 49
Obtaining Assistance . . . . . . . . . . . . . . . . . . 49
Technical Support and Customer Service
. . . . . 50
Online Services
. . . . . . . . . . . . . . . . . . 50
AutoTech Service
. . . . . . . . . . . . . . . . . 51
Automated Order-Status Service
. . . . . . . . . 51
Problems With Your Order
. . . . . . . . . . . . . . . 51
Product Information
. . . . . . . . . . . . . . . . . . . 51
Returning Items for Warranty Repair or Credit
. . . . . 52
Before You Call
. . . . . . . . . . . . . . . . . . . . . 52
Contacting Dell
. . . . . . . . . . . . . . . . . . . . . 54
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
book.book Page 5 Monday, September 22, 2008 1:55 PM