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Troubleshooting 121
Fatal Error or Data Corruption Reported
Issue: Fatal error(s) or data corruption(s) are reported when accessing virtual
disks.
Corrective Action: Contact Dell Technical Support.
Physical Disk Displayed as Blocked
Issue: One or more physical disks is displayed as Blocked and can not be
configured.
Corrective Action: Update the PERC cards to the latest firmware available on
support.dell.com.
Multiple Disks Become Inaccessible
Issue: Rebuilding the physical disks after multiple disks become
simultaneously inaccessible.
Corrective Action: Multiple physical disk errors in a single array typically
indicate a failure in cabling or connection and could involve the loss of data.
You can recover the virtual disk after multiple physical disks become
simultaneously inaccessible. Perform the following steps to recover the virtual
disk:
CAUTION: Follow the safety precautions to prevent electrostatic discharge.
1
Turn off the system, check cable connections, and reseat physical disks.
2
Ensure that all the disks are present in the enclosure.
3
Turn on the system and enter the BIOS Configuration Utility
(<Ctrl><R>) utility.
4
Import the foreign configuration.
Press <F> at the prompt to import the configuration, or press <C> to
enter the BIOS Configuration Utility (<Ctrl><R>) and either import or
clear the foreign configuration.