Filter
Top Products
8 Contents
13 Troubleshooting . . . . . . . . . . . . . . . . . . . . 85
Dell Technical Update Service . . . . . . . . . . . . . 85
Dell Diagnostics
. . . . . . . . . . . . . . . . . . . . . 85
Dell Support Utility
. . . . . . . . . . . . . . . . . . . 89
Drive Problems
. . . . . . . . . . . . . . . . . . . . . 90
Optical drive problems
. . . . . . . . . . . . . . . 91
Hard drive problems
. . . . . . . . . . . . . . . . 91
E-Mail, Modem, and Internet Problems
. . . . . . . . . 92
Error Messages
. . . . . . . . . . . . . . . . . . . . . 93
ExpressCard Problems
. . . . . . . . . . . . . . . . . 98
IEEE 1394 Device Problems
. . . . . . . . . . . . . . . 99
Keyboard Problems
. . . . . . . . . . . . . . . . . . . 99
External Keyboard problems
. . . . . . . . . . . . 99
Unexpected characters
. . . . . . . . . . . . . . 100
Lockups and Software Problems
. . . . . . . . . . . . 101
The computer does not start
. . . . . . . . . . . . 101
The computer stops responding
. . . . . . . . . . 101
A program stops responding or crashes
repeatedly
. . . . . . . . . . . . . . . . . . . . . 101
A program is designed for an earlier
Microsoft Windows operating system
. . . . . . . 102
A solid blue screen appears
. . . . . . . . . . . . 102
Dell MediaDirect problems
. . . . . . . . . . . . . 102
Other software problems
. . . . . . . . . . . . . . 103
Memory Problems
. . . . . . . . . . . . . . . . . . . . 104