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Troubleshooting 103
THE FILE BEING COPIED IS TOO LARGE FOR THE DESTINATION DRIVE — The file
that you are trying to copy is too large to fit on the disk, or the disk is full.
Try copying the file to a different disk or use a larger capacity disk.
A FILENAME CANNOT CONTAIN ANY OF THE FOLLOWING CHARACTERS: \ / : * ? “ <
> | —
Do not use these characters in filenames.
GATE A20 FAILURE — A memory module may be loose. Reinstall the memory
modules and, if necessary, replace them (see "Memory" on page 140).
GENERAL FAILURE — The operating system is unable to carry out the
command. The message is usually followed by specific information—for
example, Printer out of paper. Take the appropriate action.
HARD-DISK DRIVE CONFIGURATION ERROR — The computer cannot identify the
drive type. Shut down the computer, remove the hard drive (see "Hard Drive"
on page 133), and boot the computer from a CD. Then, shut down the
computer, reinstall the hard drive, and restart the computer. Run the Hard
Disk Drive tests in the Dell Diagnostics (see "Dell Diagnostics" on page 91).
HARD-DISK DRIVE CONTROLLER FAILURE 0—The hard drive does not respond
to commands from the computer. Shut down the computer, remove the hard
drive (see "Hard Drive" on page 133), and boot the computer from a CD.
Then, shut down the computer, reinstall the hard drive, and restart the
computer. If the problem persists, try another drive. Run the Hard Disk Drive
tests in the Dell Diagnostics (see "Dell Diagnostics" on page 91).
HARD-DISK DRIVE FAILURE — The hard drive does not respond to commands
from the computer. Shut down the computer, remove the hard drive (see
"Hard Drive" on page 133), and boot the computer from a CD. Then, shut
down the computer, reinstall the hard drive, and restart the computer. If the
problem persists, try another drive. Run the Hard Disk Drive tests in the Dell
Diagnostics (see "Dell Diagnostics" on page 91).
HARD-DISK DRIVE READ FAILURE — The hard drive may be defective. Shut
down the computer, remove the hard drive (see "Hard Drive" on page 133),
and boot the computer from a CD. Then, shut down the computer, reinstall
the hard drive, and restart the computer. If the problem persists, try another
drive. Run the Hard-Disk Drive tests in the Dell Diagnostics (see "Dell
Diagnostics" on page 91).
INSERT BOOTABLE MEDIA — The operating system is trying to boot to
nonbootable media, such as a floppy disk or CD. Insert bootable media.
INVALID CONFIGURATION INFORMATION-PLEASE RUN SYSTEM SETUP
book.book Page 103 Friday, November 30, 2007 11:28 AM