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Troubleshooting 97
To access Dell Support 3:
• Click the Dell Support 3 icon in the notification area of your
Windows desktop.
NOTE: The icon functions vary depending on whether you click, double-
click, or right-click the icon.
or
• Click the Microsoft
®
Windows Vista
®
Start button
→
All Programs
→
Dell Support 3
→
Dell Support Settings
. Ensure that the
Show icon on the
taskbar
option is checked.
NOTE: If Dell Support 3 is not available from the Start menu, go to
support.dell.com and download the software.
Dell PC Tune-Up
The automated or monthly version of Dell PC Tune-Up allows you to choose
the day and time of the month you want your computer "tuned up". A typical
tune-up includes hard drive defragmentation, removal of unwanted and
temporary files, updated security settings, verification of "good" restore
points, and other maintenance activities designed to improve computer
performance and security. The monthly version is available as an annual
subscription and is a feature of Dell Support 3, a complimentary application
that provides real-time health scans and information on how to maintain your
computer (see "Dell Support Center" on page 95).
Both versions of PC Tune-Up are available to customers in the U.S. and
Canada. For the latest updates and to learn how to keep your computer
running at peak performance, search for the keyword PC TuneUp on
support.dell.com.
Dell PC CheckUp
Dell PC Checkup is a troubleshooting and diagnostic tool that provides
customized scanning and testing of your Dell computer. PC Checkup verifies
whether your hardware is working properly and provides automated fixes for
common configuration concerns. It is recommended that you run PC
Checkup on a regular basis or before contacting Dell for assistance. The
application creates a detailed report that Dell technicians can use to resolve
your issue quickly.
book.book Page 97 Friday, November 30, 2007 11:28 AM