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8 Contents
Dell Network Assistant . . . . . . . . . . . . . . . 98
DellConnect
. . . . . . . . . . . . . . . . . . . . . 98
Drive Problems
. . . . . . . . . . . . . . . . . . . . . 99
Optical drive problems
. . . . . . . . . . . . . . . 99
Hard drive problems
. . . . . . . . . . . . . . . . 100
E-Mail, Modem, and Internet Problems
. . . . . . . . . 100
Error Messages
. . . . . . . . . . . . . . . . . . . . . 102
ExpressCard Problems
. . . . . . . . . . . . . . . . . 107
IEEE 1394 Device Problems
. . . . . . . . . . . . . . . 107
Keyboard Problems
. . . . . . . . . . . . . . . . . . . 108
External Keyboard problems
. . . . . . . . . . . . 108
Unexpected characters
. . . . . . . . . . . . . . 109
Lockups and Software Problems
. . . . . . . . . . . . 109
The computer does not start
. . . . . . . . . . . . 109
The computer stops responding
. . . . . . . . . . 109
A program stops responding or
crashes repeatedly
. . . . . . . . . . . . . . . . . 110
A program is designed for an earlier
Microsoft
®
Windows
®
operating system . . . . . 110
A solid blue screen appears
. . . . . . . . . . . . 110
Dell MediaDirect problems
. . . . . . . . . . . . . 110
Other software problems
. . . . . . . . . . . . . . 111
Memory Problems
. . . . . . . . . . . . . . . . . . . . 112
Network Problems
. . . . . . . . . . . . . . . . . . . . 112
Mobile Broadband
(Wireless Wide Area Network [WWAN])
. . . . . 113
Power Problems
. . . . . . . . . . . . . . . . . . . . . 113
book.book Page 8 Friday, November 30, 2007 11:28 AM