Contents 9
Printer Problems . . . . . . . . . . . . . . . . . . . . 114
Scanner Problems
. . . . . . . . . . . . . . . . . . . . 115
Sound and Speaker Problems
. . . . . . . . . . . . . 116
No sound from integrated speakers
. . . . . . . . 116
No sound from external speakers
. . . . . . . . . 116
No sound from headphones
. . . . . . . . . . . . 117
Remote Control Problems
. . . . . . . . . . . . . . . . 117
Touch Pad or Mouse Problems
. . . . . . . . . . . . . 117
Video and Display Problems
. . . . . . . . . . . . . . 118
If the display is blank
. . . . . . . . . . . . . . . . 118
If the display is difficult to read
. . . . . . . . . . 119
If only part of the display is readable
. . . . . . . 120
Drivers
. . . . . . . . . . . . . . . . . . . . . . . . . . 120
What Is a Driver?
. . . . . . . . . . . . . . . . . . 120
Identifying Drivers
. . . . . . . . . . . . . . . . . 120
Reinstalling Drivers and Utilities
. . . . . . . . . . 121
Troubleshooting Software and Hardware Problems
in the Windows Vista™ Operating System
. . . . . . . 123
Restoring Your
Microsoft
®
Windows Vista
®
Operating System . . . . 124
Using Windows Vista System Restore
. . . . . . . 125
Using the Operating System Media
. . . . . . . . 128
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