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Troubleshooting: Your Array 295
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Troubleshooting: Your Array
Safety First—For You and Your Array
CAUTION: Many repairs may only be done by a certified service technician.
You must only perform troubleshooting and simple repairs as authorized in
your product documentation, or as directed by the online or telephone service
and support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that came
with the product.
Troubleshooting Storage Array Startup Failure
If your system halts during startup, check if:
• The array emits a series of beeps.
• The array fault LEDs are lit. See "RAID Controller Modules" on page 33.
• There is a constant scraping or grinding sound when you access the hard
drive. See "Getting Help" on page 309.
Troubleshooting Loss of Communication
For information about troubleshooting loss of communication, see
"Troubleshooting Array and Expansion Enclosure Connections" on page 303.
Troubleshooting an SFP Transceiver
CAUTION: When handling static-sensitive devices, take precautions to avoid
damaging the product from static electricity.
NOTE: Before proceeding with this section see "Working with SFP Modules" and
"Fiber Optic Cables" in the
Dell PowerVault MD3600f Deployment Guide
at
dell.com/support.
book.book Page 295 Tuesday, June 18, 2013 3:03 PM