Digi TS 2/4 Network Hardware User Manual


  Open as PDF
of 104
 
Digi One/PortServer TS 2/4 Troubleshooting
18-1
Chapter 18 Digi One/PortServer TS 2/4 Troubleshooting
In This Chapter
• Symptom: Digi One/PortServer TS 2/4 Does Not Boot . . . . . . . . . . . . . . . . . 18-2
• Symptom: Cannot Telnet to the Digi One/PortServer TS 2/4 . . . . . . . . . . . . . 18-3
• Symptom: Trouble Accessing a Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18-4
• Running Digi One/PortServer TS 2/4 Customer Diagnostics . . . . . . . . . . . . . 18-4
• Key to Interpreting Digi One/PortServer TS 2/4 LEDs . . . . . . . . . . . . . . . . . . 18-5
• Verifying TFTP on a UNIX System. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18-5
• Troubleshooting TFTP Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18-5
• Resetting Digi One/PortServer TS 2/4 Configuration to Defaults. . . . . . . . . . 18-6
• Verifying the Digi One/PortServer TS 2/4 IP Address . . . . . . . . . . . . . . . . . . 18-7
• Checking for Duplicate IP Addresses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18-7
• Pinging an IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18-7
• Verifying the Network Cabling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18-8
• Verifying the RealPort Process. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18-9
• Digi Contact Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18-11
 previous next