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Tr oubleshooting
Before calling your dealer or service center for assistance, check the matters below once again.
– Make sure you have properly connected the projector to peripheral equipment as described in the section "Installation" on
P15-16.
– Make sure all equipment is connected to AC outlet and turned on the power.
– When you operate the projector with a computer, and it does not project an image, restart the computer.
No power.
– Plug the projector into your AC outlet.
– Make sure if the POWER indicator lights red.
– Wait 90 seconds after a projector is turned off when turning the projector back on.
The projector can be turned on after the Power indicator turns red. ( ☞ "Turning Off the
Projector " P17 )
– Check the WARNING indicator. If the indicator flashes red, the projector cannot be turned
on. ( ☞ "Warning Indicator " P39 )
– Check the projection lamp. ( ☞ P42-43 )
– Unlock Key lock for the projector in the Setting Menu. ( ☞ P38 )
Image is out of focus.
– Adjust focus of the projector. ( ☞ P20 )
– Provide proper distance between the projector and projection screen. ( ☞ P13 )
– Check the projection lens to see if it needs cleaning. ( ☞ P41 )
– Moving the projector from a cool temperature location to a warm temperature location may
result in moisture condensation on the projection lens. In this case, leave the projector off
and wait until condensation evaporates.
Picture is Left/Right
reversed.
– Check Ceiling / Rear item. ( ☞ “Setting” on page 37 )
Problem:
– Try These Solutions
Picture is Top/Bottom
reversed.
– Check Ceiling item. ( ☞ “Setting” on page 37 )
Some displays are not
seen during the
operation.
– Check Display item. ( ☞ “Setting” on page 36 )
No image.
– Check the connection between your computer or video equipment and the projector.
– Check if the input signal is correctly output from your computer. Some laptop computers
may need to change the setting for monitor output when connected to the projector. See
the computer's owner's manual for its setting.
– Check No Show function. ( ☞ P21 )
– When turning on the projector, it takes about 30 seconds to display an image.
– Check the system that you select is corresponding with your computer or video equipment.
– Select correct input source once again following the menu operation.
– Make sure the temperature is not out of the operating temperature range 41 ˚F – 95 ˚F
(5°C ~ 35°C).
No sound.
– Check audio cable connection from audio input source. ( ☞ P15-16 )
– Adjust the audio source.
– Press the VOLUME + button. ( ☞ P21 )
– Press the MUTE button. ( ☞ P21 )
Appendix