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Chapter 3: Troubleshooting
30
You see a “Non-system disk” or “disk error”
error message
• Your hard drive may have become
damaged.
Internet
See also “Modem (dial-up)” on page 33.
You cannot connect to the Internet
• If you are using a dial-up modem, make
sure that the modem cable is plugged
into the modem jack and not the
Ethernet network jack. See your setup
poster to make sure that the connections
have been made correctly.
- OR -
If you are using a cable or DSL modem,
make sure that the modem cable is
plugged into the Ethernet network jack
and not the modem jack. See your setup
poster to make sure that the connections
have been made correctly.
• Make sure that your account with your
Internet service provider (ISP) is set up
correctly. Contact your ISP technical
support for help.
• Make sure that you do not have a
problem with your modem. For more
information, “Modem (dial-up)” on
page 33.
Help
For more information about troubleshooting Internet
connections, click Start, then click Help and Support. Type
troubleshooting connections in the Search box, then
press E
NTER.