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Chapter 3: Troubleshooting
46
Returning your system to its factory
condition
In case your computer experiences problems that are
not recoverable by other methods, you may need to
reinstall everything to return your system to its factory
condition. You can reinstall using either your hard
drive or the recovery discs you have created.
• If you can still run Windows OS, see “Recovering
from within Windows OS” on page 46.
• If you cannot run Windows OS and your original
hard drive is still working, see “Recovering from
the hard drive during startup” on page 47.
• If you cannot run Windows OS and your original
hard drive has been completely re-formatted or
you have installed a replacement hard drive, see
“Recovering from your recovery discs” on
page 47.
Recovering from within Windows OS
To reinstall Windows OS and all pre-installed
software and drivers:
1 Click (Start), All Programs, eMachines, then
click eMachines Recovery Management.
eMachines Recovery Management
opens.
2 Click the Restore tab, then click Restore system to
factory default. The
Confirm Restoration
dialog
box opens.
3 Click Yes, then click Start. A dialog box displays
information about the hard drive that the
operating system will be recovered to.
Caution
This complete recovery deletes everything on your hard drive,
then reinstalls Windows and all software and drivers that were
pre-installed on your system. If you can access important files on
your hard drive, back them up now.
Caution
Continuing the process will erase all files on your hard
drive.