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Printer
The printer will not turn on
• Make sure that the printer is online.
Many printers have an online/offline
button that you may need to press.
• Make sure that the power cable is
plugged into an AC power source.
The printer is on but will not print
• Check the cable between the printer and
your computer. Make sure that it is
connected to the correct port.
• Make sure that the printer is online.
Many printers have an online/offline
button that you may need to press so the
printer can start printing. Press the
button to put the printer online.
• Check the cable for bent or broken pins.
• If the printer you want to print to is not
the default printer, make sure that you
have selected it in the printer setup.
• Reinstall the printer driver. See the guide
that came with your printer for
instructions on installing the printer
driver.
You see a “Printer queue is full” error message
• Make sure that the printer is not set to
work offline.
• Wait until files have been printed before
sending additional files to the printer.
• If you print large files or many files at one
time, you may want to add additional
memory to the printer. See the printer
documentation for instructions for
adding additional memory.
You see a “Printer is out of paper” error
message
After adding paper, make sure that the printer
is online. Most printers have an online/offline
button that you need to press after adding
paper.