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Solving Problems 141
Before you call for support, please have the following information
ready:
■ Product name (BrightLink 450Wi)
■ Product serial number (located on the bottom of the projector
and on the Info menu)
■ Proof of purchase (such as a store receipt) and date of purchase
■ Computer or video configuration
■ Description of the problem
Software Technical Support
If your projector included RM Easiteach and you need help, call
(866) 728-6758 or visit the following support websites:
www.rmeducation.com/support/et
.
www.rmeducation.com/easiteach
For all other software issues, please contact Epson as described on
page 140.
Purchase Supplies and Accessories
You can purchase screens and other accessories from an Epson
authorized reseller. To find the nearest reseller, call 800-GO-EPSON
(800-463-7766). Or you can purchase online at www.epsonstore.com
(U.S. sales) or www.epson.ca
(Canadian sales).