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Solving Problems 93
Solving Password Problems
You have forgotten the password.
■ Write down the request code that appears in the Password Protect
Release screen and contact Epson. See “Where To Get Help” on
page 95.
■ If you turned on the password protect feature before setting the
password and no password was set before, try using the default
password:
0000.
The remote control is not available.
You must have the remote control to enter the password. If necessary,
you can purchase a replacement remote control from Epson. See
page 96 for details about ordering.
Solving Problems with the Remote
Control
The projector doesn’t respond to remote control commands.
■ Make sure you are within 20 feet of the projector, and within
range of the projector’s front or back sensor (approximately 30° to
the left or right and 15° above or below).
■ The remote control batteries may not be installed correctly or may
be low on power. Replace the batteries as described on page 50.
■ Dim the room lights and turn off any fluorescent lights. Make
sure the projector is not in direct sunlight. Strong lighting,
especially fluorescent lights, may affect the projector’s infrared
receivers.
■ Turn off any nearby equipment that emits infrared energy, such
as a radiant room heater.