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Check Remedy
Is A/V Mute active? Press the [A/V Mute] button on the remote control to cancel A/V Mute.
s "Hiding the Image and Sound Temporarily (A/V Mute)" p.54
Is the audio cable's specification "No resistance"? When using a commercially available audio cable, make sure it is labeled "No resistance".
Is it connected with an HDMI cable? If no audio is output when connecting via an HDMI cable, set the connected equipment to PCM output.
Is Output audio from the projector selected?
(Only when projecting USB Display)
Click All Programs - EPSON Projector - Epson USB Display - Epson USB Display Vx.xx Settings, and then select
Output audio from the projector.
There is noise in the audio (only when projecting USB display)
Check Remedy
Is the volume for the computer set to the minimum while the
projector is set to the maximum?
If the volume for the computer is set to the minimum while the projector is set to the maximum, the noise may be mixed.
Turn up the computer's volume and turn down the projector's volume.
The remote control does not work
Check Remedy
Is the remote control light-emitting area pointing towards the
remote receiver on the projector during operation?
Point the remote control towards the remote receiver.
s "Remote control operating range" p.18
Is the remote control too far from the projector? The operating range for the remote control is about six meters.
s "Remote control operating range" p.18
Is direct sunlight or strong light from fluorescent lamps shining onto
the remote receiver?
Set the projector up in a location where strong light does not shine onto the remote receiver.
s Settings - Remote Receiver p.77
Is the correct setting for the Remote Receiver selected? Check the Remote Receiver from the Configuration menu.
s Settings - Remote Receiver p.77
Are the batteries dead or have the batteries been inserted correctly? Make sure the batteries are inserted correctly or replace the batteries with new ones if necessary.
s "Replacing the remote control batteries" p.17
Problem Solving
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