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Diskette Problems
If you see an error message or have trouble accessing data on a
diskette, try the following steps:
1.
You may have inserted the diskette upside-down or it may
not be inserted all the way. Remove the diskette from the
drive and reinsert it. If the diskette drive has a latch, be sure
to turn it down to secure the diskette in the drive. See
Chapter 1 for detailed instructions on inserting and
removing diskettes.
2.
If reinserting the diskette does not solve the problem and
you have access to another diskette drive of the same type,
place the diskette in the other drive and repeat the
operation. If you can read the diskette, the trouble may be
in your diskette drive. See “Diskette Drive Problems”
below.
3.
Check to see if you have inserted the right type of diskette.
For example, are you trying to read a 1.44MB diskette in a
720KB diskette drive? See “Types of Diskette Drives” in
Chapter 1 for more information.
4.
If your diskette is the right type for your drive, see if it is
write-protected. On a 3.5-inch diskette, the write-protect
switch may be set to the write-protect position or there may
be no switch. On a 5.25-inch diskette, there may be a
write-protect tab over the notch on its side or there may be
no notch. You cannot alter data on a write-protected
diskette. (Some application programs do not function
properly if the diskette is write-protected. Check the
program manual.) See Chapter 1 for more information.
5.
Is the diskette formatted? A new diskette must be formatted
before you can store data on it. See your operating system
documentation for instructions on formatting diskettes.
Troubleshooting
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