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Software Problems
If you have trouble with an application program, try the
following:
1.
If the application program does not start, check that you are
following the correct procedure for starting the program,
and that it is installed correctly. If you have a hard disk and
the program is stored in a directory on that drive, make
sure you are logged onto or specifying the correct directory.
If you don’t have a hard disk, make sure you inserted the
correct diskette in drive A.
2.
Your computer can run at high or low speed. While almost all
programs work properly at the faster speed, some must run
at the slower speed. Check your software manual to see if
this is the case, and change the processor speed if necessary.
See “Changing the Processor Speed” in Chapter 1 for
instructions and information on using copy-protected
programs.
3.
If you entered an MS-DOS command that you want to stop,
there are special key combinations you can use to cancel the
command. These methods may also work in your
application programs:
0
Hold down
CT_]
and press
Ic]
Q
Hold down
[m]
and press
[Bleak].
4.
An application program can occasionally lock the computer,
making it unresponsive to keyboard commands. If your
computer does not respond when you type on the
keyboard, you can reset it. Follow the instructions in
Chapter 1.
Troubleshooting
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