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If you still have trouble with your hard disk, you can back up
your data and physically reformat the disk. Then you’ll need to
reinstall the operating system and copy your files back onto the
disk. See Chapter 5 and your operating system manual for
instructions.
If you cannot access data on your hard disk or you are
receiving read/write errors, the disk may have a physical
problem. You can try running the Hard disk drive diagnostic
test described in Chapter 4. If the diagnostic program indicates
an error, contact your Authorized Epson Servicer.
Software
Problems
If you have trouble with an application program, try the
following:
1.
If the application program does not start, check that you are
following the correct procedure for starting the program,
and that it is installed correctly. If you have a hard disk and
the program is stored in a directory on that drive, make
sure you are logged onto or specifying the correct directory.
If you don’t have a hard disk, make sure you inserted the
correct diskette in drive A.
2.
Your computer can run at high, low, or automatic speed.
While almost all programs work properly at the faster
speed, some must run at the slower speed. Check your
software manual to see if this is the case, and change the
processor speed if necessary. See “Changing the Processor
Speed” in Chapter 1 for instructions and information on
using copy-protected programs.
Troubleshooting 6-19