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42 Troubleshooting
L
O = On, O = Flashing
••• = Three beeps, ••••• = Five beeps
Clearing Paper Jams
1. Turn off the printer and open the printer cover.
2. If continuous paper is jammed in the printer, tear off the fresh
supply at the perforation nearest the paper entry slot.
3. Turn the knob on the left side of the printer away from you to
remove the paper in the printer and any remaining pieces of paper.
4. If the paper is stuck where the printer ejects it, gently pull the paper
out of the printer.
c
Caution:
Use the knob on the left side of the printer to clear paper jams only
when the printer is off. Otherwise, you may damage the printer or
change the top-of-form or tear-off position.
5. Close the printer cover and turn on the printer. Make sure the Paper
Out light is not flashing and the Pause light is off.
O Pause — The print head is overheated.
Wait a few minutes; the printer resumes printing
automatically once the print head cools.
O Paper Out
O Pause
O O Tear Off/Bin
O O O Font light
O O O Pitch light
••••• The print head is stuck.
Turn off the printer and clear any obstruction
blocking the print head. Turn the printer back on.
If the print head is still stuck, contact EPSON for
service.
••••• An unknown or fatal printer error has occurred.
Turn off the printer and leave it off for several
minutes; then turn on the printer again.
Light status Beep
pattern
Problem
Solution