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Where To Get Help
Where To Get Help
Epson provides these technical support services:
Internet Support
Visit Epson’s support website for solutions to common problems. You can
download drivers and documentation, get FAQs and troubleshooting advice,
or e-mail Epson with your questions.
Visit Presenters Online
to access tips, templates, and training for developing
successful presentations.
Speak to a Support Representative
To use the Epson PrivateLine Support service, call (800) 637-7661 and enter
the PIN on the included Epson PrivateLine Support card. This is the fastest
way of speaking to a live representative, and it’s free. This service is available
6
AM to 6 PM, Pacific Time, Monday through Friday, for the duration of your
warranty period.
You may also speak with a projector support specialist by dialing one of these
numbers:
◗ U.S.: (562) 276-4394, 6
AM to 6 PM, Pacific Time, Monday through Friday.
◗ Canada: (905) 709-3839, 6
AM to 6 PM, Pacific Time, Monday through
Friday.
Toll or long distance charges may apply.
Before you call for support, please have the following information ready:
◗ Product name (Epson PowerLite S4)
◗ Product serial number (located on the bottom of the projector)
◗ Proof of purchase (such as a store receipt) and date of purchase
◗ Computer or video configuration
◗ Description of the problem
Purchase Supplies and Accessories
You can purchase screens, carrying cases, or other accessories from an
Epson authorized reseller. To find the nearest reseller, call 800-GO-EPSON
(800-463-7766). Or you can purchase online at www.epsonstore.com
(U.S. sales) or www.epson.ca
(Canadian sales).