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If you encounter any problems while using the scanner, check
this chapter for possible solutions. Most problems fall into the
following major categories:
0
Incorrect setup of the interface
0
Inappropriate selection of scanner functions
0
Incorrect setup of your computer or software
0
Incorrect operation of your software.
Also see the documentation that came with your software,
computer, and printer for possible solutions.
Indicator Lights
If an error occurs, the scanner stops operating and the
READY
and
ERROR
lights show the type of error.
READY light ERROR light
On On
Error type
Command error
1
Off
1
Flashing
Interface error
I
Flashing
Off
Flashing
Off
Fatal error
Option error
Command error
The scanner has received incorrect commands from your
scanning software.
If this error occurs, try to rescan the document. The scanner
returns to normal when it receives correct commands.
Normally you do not need to reset the scanner.
4-2
Troubleshooting