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Make sure that your computer system meets the requirements,
such as the operating system version, specified for your
software.
Confirm that the computer has enough memory for your
software. If you are running other software at the same time,
using RAM resident programs, or have many device drivers,
the computer may not have enough memory left. (See your
Easy Setup,
application software, and computer manuals.)
The entire image is distorted or blurred.
Make sure that the document is placed flat against the
document table.
You may have accidentally moved the document during
scanning. Check the position of the document and do not move
it while the scanner is operating.
See that the scanner is not tilted or placed on an unstable
surface.
Part of the image is distorted or blurred.
Part of the document may be wrinkled, warped, or not in
contact with the document table. Be sure the document is
uniformly flat.
Caution:
Do not place heavy objects on the document table.
The edges of the document are not scanned.
The document table has non-readable areas around the edges.
If part of your document extends beyond the maximum limits
marked on the document table edge guides, you may have to
reposition your document so that the image you want to scan is
within the readable area.
Troubleshooting 4-5