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Problems and Solutions
The
OPERATE
light does not come on.
Make sure the power cable is correctly plugged into the
scanner and the power outlet.
The
READY
light does not come on.
Make sure the scanner is correctly connected to the computer
and that the computer is turned on.
The scanner does not start scanning.
Make sure that you have selected the correct interface port and
settings with your software. Also make sure the interface board
in your computer is properly installed.
If you are using the SCSI interface, confirm that the termination
and SCSI ID rotary switch are set correctly. See “SCSI Setup”
on page 1-8.
If you have other expansion boards in your computer, make
sure that they are not interfering with the interrupt setting of
the interface board for your scanner. (See your computer
manual.)
The scanner software does not work properly.
Be sure you have correctly installed and set up your scanner
and application software. Also make sure your software
supports this scanner model. (See your
Easy Setup
and software
manuals.)
4-4
Troubleshooting