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Solving Problems
Running a Printer Check
You can run a printer check to determine whether a problem comes from the printer
itself or some other source. The printer check also shows how much black and color
ink you have left.
1. Make sure both the printer and computer are turned off. Then disconnect the
interface cable from the printer.
2. Make sure letter-size or larger plain paper is loaded in the printer.
3. Hold down the
b
maintenance
button, then press and release the
Ppower button. Continue holding
down the
b
maintenance button until
the green
P power light starts to flash,
then release it.
The printer prints one page showing its
ROM version number, black and color ink
percentages remaining, and a nozzle check
pattern. (If the pattern has lines, you need
to clean the print head; see page 25.)
4. Turn off the printer after it prints the
check page. Then reconnect the cable and turn on your printer and computer.
■
If the check page prints, the problem probably lies in your software settings,
the interface cable, or your computer. Your software may not be installed
correctly.
■
If the check page doesn’t print, you may have a problem with your printer.
Try the suggestions in “Problems and Solutions” beginning on page 39. If
nothing works, contact your dealer or EPSON as described on page 47.