Filter
Top Products
40
Solving Problems
■
In Windows 2000 or XP, don’t
select Block under Control Panel>
System> Hardware> Driver Signing
;
select
Ignore
or
Warn
instead.
■
If you’re using Windows 98, Me,
2000, or XP, make sure your system
was not upgraded from Windows
95. The USB Printer Device Driver
may not install correctly if you
upgraded from Windows 95.
■
Make sure the USB Controller is
working properly in Device
Manager. See your Windows help
system for details. If it’s not
working, contact your computer
manufacturer.
■
If you’re printing over a network, see
your on-screen Reference Guide for
instructions on configuring your
printer for use on a network.
Printer Problems
Only the
green
P power light is on,
but nothing prints.
■
Make sure the interface cable is
connected securely and that the cable
meets the system requirements on
pages 49 and 50.
■
Run a printer check as described on
page 38. If the check page prints,
make sure your software is installed
correctly.
■
If you’re printing on a network, you
need to set up your printer for
network printing, as described in
your on-screen Reference Guide.
The printer sounds as though it is
printing, but nothing prints.
■
Make sure the print head nozzles are
not clogged. To clean the print head,
see page 25.
■
The printer won’t operate properly if
it’s tilted or at an angle. Place it on a
flat, stable surface that extends
beyond the printer base in all
directions.