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Troubleshooting 3-1
Chapter 3
Troubleshooting
Troubleshooting
This chapter gives solutions to some of the more common printer
problems.
General problems
The lights on the control panel do not come on.
Make sure the power supply cables are correctly plugged into the
printer, the AC adapter, and to the power outlet.
Make sure power is supplied to the power outlet. If the outlet is
controlled by a switch or timer, use another outlet.
Printing problems
The
ERROR
light is blinking and the printer does not print.
First, turn off the printer and check for a paper jam. (See the paper
jam description on page 3-3.)
If there is no paper jam and the printer has been printing for quite a
while, the print head may be overheated. If the print head is
overheated, the printer will resume printing when the head has
cooled (usually within two or three minutes).
If there is no paper jam and the print head is not overheated, turn
off the printer and turn it back on after about 10 seconds. If the
printer still does not work, unplug the power supply cord from the
outlet immediately. Then contact a qualified service person.