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Caution: Do not touch the flat white cable inside the printer. Do not lift the scanner unit while the
document cover is open.
4. Remove any paper inside, including torn pieces.
5. Close the scanner unit.
6. Follow the prompts on the LCD screen to clear any error messages. If you still see a paper jam
message, check the other paper jam solutions.
Parent topic: Solving Paper Problems
Related references
Document Jams in the Automatic Document Feeder
Paper Feeding Problems
Document Jams in the Automatic Document Feeder
If you have problems with document jams in the automatic document feeder (ADF), try these solutions:
1. Remove your originals from the ADF.
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