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Problems and Solutions 23
Cannot scan over the network
■ In order to use EPSON Scan with Mac OS X 10.6 or 10.7, you must first download it
from the Epson support site. For more information, see page 15.
■ If you cannot scan from the product’s control panel, make sure you restarted your
computer after installing the product software. Make sure EPSON Event Manager is
not being blocked by your firewall or security software. Try turning off the firewall.
■ If you are scanning a large document at high resolution, a communication error may
occur. If the scan did not complete, lower the resolution.
■ If network communication was interrupted while starting EPSON Scan, exit EPSON
Scan, and restart it after a few seconds. If EPSON Scan cannot restart, turn the
printer off and back on, and then try restarting EPSON Scan. Check the
Timeout
Setting
in EPSON Scan Settings. For details, see the EPSON Scan Help.
■ Make sure EPSON Event Manager is set up to communicate with your product.
Print a Network Status Sheet
1. Press if necessary and select F Setup.
2. Select
Wi-Fi Settings, then select Confirm Wi-Fi Settings.
3. Press
x, then press x again to print a network status sheet.
Printing and Copying Problems
■ Make sure your original is positioned in the front right corner of the glass. If the edges
are cropped, move your original away from the edges slightly.
■ Make sure your paper is loaded short edge first and is positioned against the right side
with the edge guide against its left side. Don’t load paper above the arrow mark inside
the edge guide.
■ Make sure the paper size settings are correct for the paper you loaded.
■ Printing stops when an ink cartridge is expended. If a color cartridge is expended, you
may be able to continue printing temporarily with black ink; see the online
User’s Guide for more information. If the black cartridge is expended, you must
replace it to continue printing.
Paper Feeding Problems
■ If paper doesn’t feed, remove it from the sheet feeder. Flip through the stack to
separate the sheets a little. Then reload the paper against the right side, and slide the
left edge guide against the paper (but not too tightly).