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If a connection was not made, the following response appears:
Figure 41. Response to an Unsuccessful Ping Command
If you get a response indicating that the ping was unsuccessful:
a. Make sure your unit is using the appropriate subnet mask (check with your system
administrator).
b. Make sure your PC does not have a software firewall program which might block
the IP address of the unit.
3. If contact is established with the unit, but the unit web pages cannot be accessed
by your web browser, verify (in the Options or Preferences menu) that your web
browser is configured for direct network connection and not set up to use a proxy
server.
If you are still experiencing problems, call the Extron S3 Sales & Technical Support Hotline.
Global Configurator Software
The Global Configurator 3 (GC 3.3) software is an alternative to using the default web
pages to configure and schedule the PC1. GC 3.3 is a free asset management software that
enables flexible, centralized, web-based power management for A/V systems. Using Global
Configurator software, administrators can view the immediate status and power level of an
output device, schedule actions such as powering on and off, monitor specified conditions,
and configure its ports.
To download the latest version of Global Configurator 3 from the Extron website:
1. Select the Download tab on the Extron website home page.
2. From the sidebar menu at the left of the screen, select Software.
3. On the Download Center page, click the Download link at the right end of the Global
Configurator line.
4. Fill in the required information on the next Download Center page, and click the
Download GCSWnnn.exe button (where nnn is the GC3 version number).
5. Click Run on the File Download window.
6. Follow the instructions on the subsequent screens to install GC3.3 on your computer.
For instructions on using the GC3.3 software with the PC1, see the IPL T PC1 Setup Guide,
provided with the PC1, and to the Global Configuration 3.3 help program, accessible from
the GC3.3 main screen.
NOTE: GC 2.3 is the minimum version required to configure the PC1.
IPL T PC1 • HTML Configuration and Control 46