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DTC400/DTC300/DTC300M Card Printer User Guide (Rev. 1.1)
4-27
Resolving a Invalid Ribbon Error (continued)
Step Procedure
2 Verify that the Ribbon Cartridge installed is designed for the correct Printer
model.
3 Press on the Resume button.
If the issue persists, continue to Step 4.
4 Remove the rear cover and check that the Ribbon RFID cable is securely
connected to the Main Board (J-5) and the RFID Sensor.
• If the connections are loose, reattach
• Press on the Resume button..
• If the connections are good or if the issue persists, continue to Step 5.
5 Replace the Ribbon RFID Sensor.