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Troubleshooting and Repair
6.3 Quick Troubleshooting
This section summarizes problems that may develop during system operation and lists
suggested corrective actions to isolate problem properly.
Table 6-5 (a) Quick Troubleshooting
Problem or Symptoms Corrective Actions
No power (Power LED not on)
1. Check that the AC adapter is plugged into the DC-IN
connector of the notebook. Also, that the AC adapter is
plugged into a properly grounded AC power outlet.
2. If using the battery as main power source, check if the
battery pack is of the right type, charged and is inserted
correctly.
3. Check the internal Battery board of the notebook if it is
inserted into the main board connector properly.
Otherwise, replace the Battery board.
Power LED is on but no display
and system does not turn on
1. Press power button for 4 seconds to reset hardware
settings. Check if Power LED turns off.
2. Check memory module if it is inserted properly. Try to
check also the module on the internal slot.
3. Reset CMOS RTC.
4. Replace memory module, CPU module, or Battery
board.
Display on the LCD is
unreadable
1. Adjust the brightness display controls.
2. Check if installed VGA driver is correct and resolution is
set according to LCD size and type.
3. Check if the LCD cables are inserted properly. Check
also connections inside the LCD panel.
4. Check LCD inverter board inside LCD panel if faulty.
5. Check the North Bridge chip on the main board if there is
any cold or loosed soldering.
6. Replace the main board.
LCD screen does not show
display
1. Check the LED Status Bar if Power Saving mode is
activated. Press any key or press the power button to
resume operation and display.
2. Check if the display output is switched to the external
monitor.
3. Check if there is power.
4. Check if LCD cables are disconnected or loosed.
5. Replace LCD Inverter board found inside the LCD Panel.
Battery Power does not last or
does not read properly under
Win98 / Win Me
1. Make sure that the power management options under
OS Setup are enabled and set properly.
2. Recharge the battery pack for at 3 least hours before
using again.
3. Discharge and recharge the battery twice (Battery Low-
Low Suspend Off) to allow more accurate reading of
battery meter under Windows 98 or Windows Me.
4. Replace the battery pack.
6-10 FIC M295 / M296 Service Manual