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LifeBook C Series – Section Five
TROUBLESHOOTING TABLE
Problem Page
Audio Problems . . . . . . . . . . . . . . . . . . . . . . . . . . page 58
DVD/CD-RW/CD-ROM Drive Problems . . . . . page 58
Floppy Disk Drive Problems . . . . . . . . . . . . . . . . page 59
Hard Drive Problems. . . . . . . . . . . . . . . . . . . . . . page 60
Keyboard or Mouse Problems. . . . . . . . . . . . . . . page 60
Memory Problems . . . . . . . . . . . . . . . . . . . . . . . . page 60
Modem Problems. . . . . . . . . . . . . . . . . . . . . . . . . page 60
Problem Page
Parallel, Serial and USB Device Problems . . . . . page 61
PC Card Problems . . . . . . . . . . . . . . . . . . . . . . . . page 61
Power Failures . . . . . . . . . . . . . . . . . . . . . . . . . . . page 62
Shutdown and Startup Problems . . . . . . . . . . . . page 64
Video Problems . . . . . . . . . . . . . . . . . . . . . . . . . . page 65
Miscellaneous Problems . . . . . . . . . . . . . . . . . . . page 66
Problem Possible Cause Possible Solutions
Audio Problems
There is no sound coming
from the built-in speakers.
The volume is turned too low. Adjust the volume control on your LifeBook.
The software volume control is
set too low.
Adjust the sound volume control settings in your
software, operating system and applications.
Headphones are plugged into
your LifeBook.
Plugging in headphones disables the built-in
speakers, remove the headphones.
BIOS audio settings
are incorrect.
Set the BIOS setup utility to the default values within
the Multimedia Device Configuration menu. (See
BIOS Setup Utility on page 33 for more information)
Software driver is not config-
ured correctly.
Refer to your application and operating system
documentation for help.
DVD/CD-RW/CD-ROM Drive Problems
LifeBook fails to recognize
DVD/CD-RW/CD-ROMs.
DVD/CD-RW/CD-ROM is
not pushed down onto raised
center circle of
the drive.
Open DVD/CD-RW/CD-ROM tray and re-install
DVD/CD-RW/CD-ROM properly.
DVD/CD-RW/CD-ROM tray
is not latched shut.
Push on the front of the DVD/CD-RW/CD-ROM
tray until it latches.
Setup utility is set to some-
thing other than DVD/CD-
RW/CD-ROM or Auto for the
Secondary Master Controller.
Revise BIOS settings for the Secondary Master
Controller. (See BIOS Setup Utility on page 33 for
more information)
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