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Symptom3
Pictures and photographs are not read correctly.
5-6
Select the “Photo” mode
(White level following off)
through the scanner setting
menu in the software.
Is the “Photo” mode
selected?
YES
NO
Contact manufacturer’s authorized
service center.
YES
NO
Select a halftone or dithering
mode from the host computer.
Is halftone or dithering
processing selected?
YES
NO
Is the document bed,
document holding pad,
glass and sheet guide
clean?
Clean the dirty parts.
(See p3-5, p3-7, p3-9)