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LifeBook S7100 Notebook
TROUBLESHOOTING TABLE
Problem Page
Audio Problems . . . . . . . . . . . . . . . . . . . . . . . . . . page 58
DVD/CD-ROM Drive Problems. . . . . . . . . . . . . page 58
Port Replicator Problems. . . . . . . . . . . . . . . . . . . page 59
Floppy Disk Drive Problems . . . . . . . . . . . . . . . . page 59
Hard Drive Problems . . . . . . . . . . . . . . . . . . . . . . page 59
Keyboard or Mouse Problems. . . . . . . . . . . . . . . page 59
Memory Problems . . . . . . . . . . . . . . . . . . . . . . . . page 60
Problem Page
Modem Problems. . . . . . . . . . . . . . . . . . . . . . . . . page 60
Parallel, Serial and USB Device Problems . . . . . page 60
PC Card Problems . . . . . . . . . . . . . . . . . . . . . . . . page 60
Power Failures . . . . . . . . . . . . . . . . . . . . . . . . . . . page 61
Shutdown and Startup Problems . . . . . . . . . . . . page 62
Video Problems . . . . . . . . . . . . . . . . . . . . . . . . . . page 63
Miscellaneous Problems . . . . . . . . . . . . . . . . . . . page 65
Problem Possible Cause Possible Solutions
Audio Problems
There is no sound coming
from the built-in speakers.
The volume is turned too low. Adjust the volume control on your notebook.
The software volume control is
set too low.
Adjust the sound volume control settings in your
software, operating system and applications.
Headphones are plugged into
your notebook.
Plugging in headphones disables the built-in
speakers, remove the headphones.
BIOS audio settings
are incorrect.
Set the BIOS setup utility to the default values within
the Multimedia Device Configuration menu. (See
BIOS Setup Utility on page 29 for more information)
Software driver is not
configured correctly.
Refer to your application and operating system
documentation for help.
The speakers have been muted
using the Volume icon in the
system tray.
Click on the Volume icon in the tool tray on the
bottom right of the screen. (It looks like a speaker).
If the Mute box is checked, click on it to uncheck it.
DVD/CD-RW/CD-ROM Drive Problems
LifeBook notebook fails to
recognize DVD/CD-RW/
CD-ROM’s.
The disc is not pushed down
onto raised center circle of the
drive.
Open the media drive tray and re-install the disc
properly.
Media drive tray is not latched
shut.
Push on the front of the media drive tray until it
latches.
Incorrect DVD Player or no
DVD Player software is
installed.
Re-install the DVD player software using the CD
that came with your system. (See “Media Player Soft-
ware” on page 37 for more information.)
Wrong drive designator was
used for the media drive in the
application.
Verify the drive designator used by the application is
the same as the one used by the operating system.
When the operating system is booted from a DVD/
CD, drive designations are automatically adjusted.
Note that the drive designation can be changed with
the Disk Management tool located at Administrative
Tools -> Computer Management.
Windows DVD/CD-RW/CD-
ROM auto insertion function
is disabled.
Start the media drive from the desktop or applica-
tion software or re-enable the Windows DVD/CD-
RW/CD-ROM auto insertion function.
LifeBook notebook fails to
recognize DVD/CD-RW/
CD-ROM’s.
Disc is dirty or defective. Wipe the disc with a non-abrasive CD cleaning cloth
and reinsert. It if still will not work try another disc
in the drive.
S7110.book Page 58 Monday, March 20, 2006 1:56 PM