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Before calling Gateway Technical Support
www.gateway.com
Before calling Gateway Technical
Support
Before calling Gateway Technical Support, consider using Gateway’s Internet
technical support. Gateway’s Web site has FAQs, tips, and other technical help.
You can also use the Web site to e-mail Technical Support. For more
information, visit Gateway’s Technical Support Web site at
support.gateway.com
.
Telephone support
Gateway offers a wide range of customer service, technical support, and
information services.
Telephone numbers
You can access the following services through your telephone to get answers
to your questions:
Resource Service description How to reach
Fax on
demand
support
Order a catalog of documents on common
problems, then order documents by document
numbers. The documents will be faxed to you.
800-846-4526 (US)
877-709-2951 (Canada)
Gateway
Technical
Support
Talk to a Gateway Technical Support representative
about a non-tutorial technical support question.
(See “Before calling Gateway Technical Support”
on page 49 before calling.)
TDD Technical Support (for hearing impaired) is
available:
Weekdays 6:00 a.m. - 8:00 p.m. Central Time
Weekends 6:00 a.m. - 5:00 p.m. Central Time
877-485-1464 (US)
800-846-3609 (Canada
and Puerto Rico)
605-232-2191
(all other countries)
800-846-1778 (TDD)
Sales,
accounting,
and warranty
Get information about available systems, pricing,
orders, billing statements, warranty service, or
other non-technical issues.
800-846-2000 (US)
888-888-2037 (Canada)