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First steps
First steps
If you have problems with your convertible tablet PC, try these things
first:
■ Make sure that the AC power adapter is connected to your
convertible tablet PC and an AC outlet and that the AC outlet is
supplying power.
■ If you use a power strip or surge protector, make sure that it is turned
on.
■ If a peripheral device (such as a keyboard or mouse) does not work,
make sure that all connections are secure.
■ Make sure that your hard drive is not full.
■ If an error message appears on the screen, write down the exact
message. The message may help Gateway Customer Care in
diagnosing and fixing the problem.
■ If you added or removed peripheral devices, review the installation
procedures you performed and make sure that you followed each
instruction.
■ If an error occurs in a program, see the program’s printed
documentation or the online help.
Help and
Support
For more information about troubleshooting, tap or click
Start, then tap or click Help and Support. Type the
keyword troubleshooting in the Search box
, then tap or click the arrow.