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Chapter 10: Troubleshooting
Telephone numbers
Gateway offers a wide range of customer service, customer care, and
information services.
Automated troubleshooting system
Telephone numbers
You can access the following services through your telephone to get
answers to your questions:
Service description How to reach
Use an automated menu system and your telephone
keypad to find answers to common problems.
800-846-2118
Resource Service description How to reach
Answers by
Gateway
Get tutorial assistance for hardware
and software issues. This is a
fee-based service.
www.gateway.com/answers
Gateway
Customer Care
Talk to a Gateway Customer Care
representative about a non-tutorial
technical support question. (See
“Before calling Gateway Customer
Care” on page 151 before calling.)
Gateway Customer Care
telephone numbers vary by
country or region. See the
label on the bottom of your
convertible tablet PC. For
more information, see
“Identifying your model” on
page 18.
America Online Get support for your America Online
ISP account.
800-827-6364 (US)
888-265-4357 (Canada)
Sales Get information about available
systems.
888-888-2075 (US)
888-387-7752 (Canada)