Filter
Top Products
90
www.gateway.com
The hard drive cannot be accessed, or you see a “General failure
reading drive C” error message
■ Make sure that the hard drive is installed correctly. Remove it, firmly
reinsert it, then restart your notebook. For more information, see
“Replacing the hard drive kit” on page 70.
■ If your notebook has been subjected to static electricity or physical
shock, you may need to reinstall the operating system.
Internet
You cannot connect to the Internet
■ If you are using a dial-up modem, make sure that the modem cable
is plugged into the modem jack and not the Ethernet network jack.
See “Back” on page 13 to make sure that the connections have been
made correctly.
-OR-
If you are using a cable or DSL modem, make sure that the modem
cable is plugged into the Ethernet network jack and not the modem
jack. See “Back” on page 13 to make sure that the connections have
been made correctly.
■ Make sure that you do not have a problem with your modem. For
more information, see “Modem (dial-up)” on page 93.
■ Make sure that your account with your Internet service provider (ISP)
is set up correctly. Contact your ISP technical support for help.
Tips & Tricks For instructions on fixing hard drive problems, see
“Checking the hard drive for errors” in Using Your
Computer which has been included on your hard
drive. To access this guide, click Start,
All Programs, then click Gateway
Documentation.
Help and
Support
For more information about troubleshooting
Internet connections, click Start, then click Help
and Support.
Type the keyword troubleshooting connections
in the Search box , then
click the arrow.