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Guidelines for repacking the printer
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Guidelines for repacking the printer
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If possible, include print samples and 5-10 sheets of paper or
other media that did not print correctly.
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Remove and retain any DIMMs (memory) installed in the printer.
See “Removing DIMMs.”
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Remove the scanner. See “Removing the scanner.”
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Remove and retain any cables and optional accessories installed
in the printer.
CAUTION
Static electricity can damage DIMMs. When handling DIMMs, either
wear a grounded antistatic wrist strap or frequently touch the surface
of the DIMMs’ antistatic package, then touch bare metal on the printer.
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Remove and retain the toner cartridge.
CAUTION
To prevent damage to the toner cartridge, store the cartridge in its
original packing material or store it so that it is not exposed to light.
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Use the original shipping container and packing material, if
possible.
Shipping damage as a result of inadequate packing is
your responsibility
. If you have already disposed of the printer’s
packing material, contact a local mailing service for information
on repacking the printer.
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Include a completed copy of the Service information form. See
“Service information form.”
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HP recommends insuring the equipment for shipment.