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76 Chapter 8 Troubleshooting the printer
EN
Paper handling problems
Paper handling problems
Problem Solution
Paper jam
●
Verify you are printing with paper that meets
specifications. See “
Printer paper
specifications
.”
●
Verify you are printing with paper that is not
wrinkled, folded, or damaged.
●
See “
Clearing printer paper jams
.”
Print is skewed
(crooked )
●
Adjust the paper guides to the width of the
paper being printed and try reprinting. See
“
Printer paper guides
” or “
Loading paper
into the printer
.”
●
See “
Page skew
.”
More than one sheet of
paper feeds through
the printer at one time
●
The paper input tray may be overfilled. See
“
Loading paper into the printer
.” Verify the
paper is not wrinkled, folded, or damaged.
Printer does not pull
paper from the paper
input tray
●
Verify the printer is not in Manual Feed mode.
See “
Printer light patterns
.”
●
The pickup roller may be dirty or damaged. See
“
Cleaning the pickup roller
” or “
Changing
the pickup roller
.”
Printer made my paper
curl
●
Adjust the paper output lever to the down
position to print using the straight-through
output path. See “
Printer paper output paths
”
or “
Printing media
.”
●
See “
Curl or wave
.”
The printer does not
output the printed
paper to the correct
path
Adjust the paper output lever to reflect your desired
paper output path. See “
Printer paper output
paths
.”